Sunday, February 1, 2026

My Sincere Evaluate of the 8 Finest Gross sales Teaching Software program

Too many gross sales groups mistake exercise for enchancment. They document calls, run coaching periods, and observe metrics, but efficiency plateaus. The issue isn’t effort; it’s ineffective teaching.

I’ve seen reps nodding by one-size-fits-all periods, managers drowning in unstructured suggestions, and leaders struggling to attach teaching efforts to precise income affect. In a market the place consumers are extra knowledgeable and competitors is ruthless, outdated teaching strategies don’t simply sluggish you down; they price you offers.

That’s why I took a better take a look at the greatest gross sales teaching software program accessible in the present day. I analyzed G2 critiques, in contrast top-rated platforms, and examined actual suggestions from groups utilizing these instruments to refine their efficiency and shut offers extra successfully.

Whether or not you’re searching for AI-powered name insights, a collaborative platform for ability improvement, or an analytics-driven device that helps managers coach at scale, this information will allow you to discover the best match to your gross sales group.

My 8 greatest gross sales teaching software program picks for 2026

Whereas testing and evaluating in the present day’s main gross sales teaching instruments, one factor turned apparent: these platforms essentially rework how groups study, promote, and scale income efficiency.

In response to Fortune Enterprise Insights, the gross sales efficiency administration class (which incorporates teaching platforms) is projected to achieve $8.21 billion by 2032, fueled by the demand for data-driven enablement and personalised ability improvement. 

The appropriate software program makes teaching structured, repeatable, and measurable. Whether or not it’s analyzing gross sales calls, delivering personalised coaching paths, or reinforcing best-practice behaviors.  That’s essential for fast-growing gross sales organizations that want constant onboarding, managers who need clearer perception into rep efficiency, and income leaders who depend on information relatively than intestine intuition to drive execution.

When you’re looking for a platform that helps streamline real-time teaching, speed up rep ramp-up, or convert each dialog into actionable insights, these gross sales teaching instruments stood out for his or her intelligence, usability, and affect on pipeline efficiency.

How did I discover and consider the very best gross sales teaching software program?

To determine the highest gross sales teaching platforms, I analyzed actual person critiques on G2 to know how these instruments help core teaching workflows,  from name recording and dialog intelligence to abilities assessments, suggestions supply, and ongoing efficiency monitoring.

I additionally used AI to synthesize insights from person critiques and G2 Grid® Experiences, evaluating ease of use, teaching depth, analytics high quality, integration energy, and total buyer satisfaction. This information consists of screenshots from vendor G2 pages, permitting you to see how these platforms look in motion and the way representatives truly work together with them.

I curated this checklist to assist gross sales leaders, enablement groups, and frontline managers select the best gross sales teaching software program to enhance rep readiness, improve win charges, and scale constant, data-driven teaching,  whether or not you are constructing your program from scratch or refining an present enablement technique.

What makes the very best gross sales teaching software program value it: My opinion

When evaluating the very best gross sales teaching platforms, I centered on options that immediately elevate rep efficiency, strengthen teaching consistency, and assist income leaders scale profitable behaviors throughout the complete group.

 

  • Help for a number of teaching strategies: High instruments don’t restrict you to at least one coaching fashion. I seemed for platforms that help name teaching, video teaching, real-time suggestions, role-play workouts, teaching templates, and efficiency monitoring. One of the best teaching software program adapts to each stage of rep improvement,  whether or not you are onboarding new hires or sharpening superior promoting abilities.
  • Dialog intelligence: An excellent teaching device ought to present precisely the place reps excel and the place they wrestle. I prioritized platforms with name analytics, talk-to-listen ratios, key phrase detection, scoring rubrics, and tendencies throughout groups or people. 
  • Collaboration and training alignment:  Teaching shouldn’t be scattered throughout spreadsheets and electronic mail threads. I centered on software program that makes it simple to share suggestions, touch upon calls, retailer best-practice examples, and create repeatable teaching workflows. High platforms give leaders and reps shared visibility so objectives keep aligned and progress is measurable.
  • AI-powered insights and computerized evaluation:  Guide name overview wastes hours. I favored instruments with AI options, reminiscent of auto-generated name summaries, objection detection, really helpful subsequent steps, sample alerts, and guided teaching moments. These capabilities let managers spend much less time looking for coachable moments and extra time delivering impactful steering.
  • Customization and branding: One of the best gross sales teaching platforms let groups tailor playbooks, scorecards, messaging tips, and onboarding paths. Whether or not customizing teaching frameworks or creating branded coaching experiences, high instruments assist reinforce a constant and cohesive gross sales strategy.
  • Supply seize, evaluation, and suggestions instruments associated to gross sales calls
  • Assist determine pivotal moments or alternatives in conversations, in addition to 
    areas for enchancment, to share with the corresponding salesperson
  • Combine with name dialers, CRM software program, or each to drag and retailer gross sales name data

This information was pulled from G2 in 2025. Some critiques have been edited for readability.

1. Salesforce Gross sales Cloud: Finest for teaching inside a CRM

G2 Score: 4.4/5 

Salesforce Gross sales Cloud is a complete gross sales teaching and CRM platform that mixes AI, automation, and analytics to assist gross sales groups handle leads, observe efficiency, and drive income effectively.

From what I’ve seen, it has been extensively adopted. 46% of mid-market and 34% of enterprise-level companies use it, highlighting the platform’s reliability and business belief.

I regularly see G2 reviewers spotlight the customizable workflows, dashboards, and studies as a standout function. Customers typically point out how tailoring dashboards and studies to particular gross sales processes makes monitoring progress and managing accounts way more intuitive. Many critiques word that with the ability to deal with the metrics that matter most improves visibility and stakeholder reporting.

One other function that will get numerous reward is AI-powered Einstein analytics. Reviewers persistently level out that predictive insights and sensible forecasting assist groups anticipate tendencies, determine high-value leads, and prioritize alternatives extra successfully. I’ve observed that many customers admire the actionable suggestions that information decision-making and improve total gross sales effectivity.

The automation of repetitive duties additionally comes up regularly in suggestions. G2 customers typically name out how lead project, follow-ups, and reminders scale back guide work and guarantee no leads are missed. This automation reportedly frees up groups to focus on relationship-building and shutting offers relatively than administrative duties.

Based mostly on suggestions I gathered from G2 customers, the platform’s lead and alternative administration capabilities obtain constant reward. Reviewers point out that monitoring each stage of the gross sales cycle. From lead seize to deal closure, it helps groups plan focused gross sales methods and monitor engagement throughout all accounts.

Integration capabilities are one other generally appreciated component. Customers typically spotlight how connecting Salesforce with electronic mail, advertising automation, and different enterprise techniques streamlines workflows and reduces guide information entry, making certain data stay correct and updated.

Actual-time reporting and analytics additionally stand out in critiques. Many customers word that real-time visibility into group efficiency permits quicker decision-making and simpler teaching, permitting managers to handle gaps or alternatives as they emerge.

Cellular entry is regularly cited as a key profit. Reviewers reward the cellular performance that allows updates to offers, exercise logging, and efficiency monitoring on the go, holding groups productive even exterior the workplace.

Salesforce Sales Cloud

For smaller groups or new CRM customers, the pricing construction could take a while to get used to. That mentioned, different G2 customers, particularly these in bigger enterprises or with extra superior gross sales processes, discover the breadth of options and scalability to be properly definitely worth the funding.

One other level raised by just a few reviewers is the occasional efficiency slowdowns that happen when working with very massive datasets. Nonetheless, many G2 customers famous that with correct setup, customization, and a bit of coaching, these points turned simpler to handle over time.

Total, a constant theme in G2 critiques is that Salesforce Gross sales Cloud permits groups to drive effectivity, make data-driven choices, and scale operations successfully.

What I like about Salesforce Gross sales Cloud:

  • The hands-on help from the group, G2 customers additionally point out that the specialists actually perceive EHS processes and assist throughout setup, customization, and audits.
  • The duty administration system makes scheduling and monitoring simpler. Many customers on G2 word that it retains audits, inspections, and coaching milestones organized.

What G2 customers like about Salesforce Gross sales Cloud:

“What I admire most about Salesforce Gross sales Cloud is its means to carry collectively all buyer and alternative data inside a single, intuitive platform. This centralization makes the gross sales course of extra environment friendly, enhances forecasting accuracy, and permits me to observe each interplay. Consequently, I can handle offers extra successfully and speed up the closing of alternatives.”

Salesforce Gross sales Cloud Evaluate, Deivis M.

What I dislike about Salesforce Gross sales Cloud:
  • I’ve seen some G2 customers point out that the pricing and licensing construction can appear intricate at first, particularly for smaller groups simply getting began. Bigger organizations or groups with extra complicated wants could discover the construction applicable.
  • Just a few individuals additionally level out occasional slowdowns with very massive datasets, although many say these change into extra manageable as soon as all the things is correctly arrange.
What G2 customers dislike about Salesforce Gross sales Cloud:

“I discover it unclear when there are errors in creating a possibility in Salesforce Gross sales Cloud. Particularly, it may be troublesome to find out which elements of the account require updates to efficiently create the chance.”

Salesforce Gross sales Cloud Evaluate,  Henri T.

2. Gong: Finest for data-driven dialog teaching

G2 Score: 4.8/5

Gong is an AI-powered gross sales teaching and income intelligence platform designed to assist gross sales groups seize insights, enhance deal methods, and optimize efficiency.

Based mostly on suggestions I gathered from G2 customers, the platform is widely known for its means to streamline gross sales processes and improve teaching.

I’ve regularly seen G2 reviewers spotlight name transcription and note-taking automation as a standout function. Customers typically point out that precisely capturing each buyer interplay saves important time and ensures no insights are misplaced, which they are saying helps teaching and deal overview. One function that appears to get numerous reward is how Gong robotically transcribes and organizes calls, making it simple for groups to revisit key moments with out guide effort.

The AI-driven insights for teaching and deal intelligence additionally seem persistently in person suggestions. Many customers on G2 level out that Gong identifies tendencies in conversations, highlights potential dangers in offers, and offers actionable suggestions. In response to reviewers, this data-backed strategy helps gross sales managers coach extra successfully and enhance total deal outcomes.

From what I’ve seen, onboarding and coaching are areas the place Gong receives constructive mentions. Customers spotlight the decision recording library as a helpful useful resource for brand spanking new group members, permitting them to ramp up rapidly by reviewing previous interactions. A number of reviewers point out that this function reduces coaching time and helps quicker group efficiency enhancements.

G2 reviewers typically cite the intuitive interface as a key profit. Customers admire options reminiscent of search, snippet creation, and transcript navigation, noting that these instruments make managing massive volumes of calls extra manageable. Throughout a number of critiques, customers point out that the interface is clean and simple to navigate, which simplifies discovering necessary data and highlights throughout gross sales critiques.

Integration capabilities are one other regularly praised side. In response to G2 suggestions, Gong’s integration with platforms like Salesforce, Zoom, and Slack is extremely valued, because it embeds insights immediately into present workflows. Customers say this seamless connectivity reduces the necessity to swap between instruments and helps keep constant information circulation throughout the gross sales stack.

For efficiency monitoring, dashboards and analytics stand out in person discussions. Many reviewers spotlight complete reporting and visualization instruments that present insights into group exercise, deal progress, and pipeline well being. Customers word that these options help knowledgeable decision-making and strategic planning.

Gong

One recurring level is that the forecasting and gross sales goal instruments can really feel much less exact than they’d like. A handful of reviewers talked about that they often depend on exterior instruments for extra exact projections. That mentioned, others, particularly groups in industries with easier forecasting wants, reported that these options work properly sufficient for his or her workflows.

One other space that drew blended suggestions is the granularity of search filters and superior analytics. Some customers wished for extra customizable filters or deeper drill-downs, notably in complicated gross sales environments. Customers with extra simple use instances shared that the prevailing analytics present greater than sufficient perception for day-to-day decision-making.

Regardless of these factors, the general sentiment stays extremely constructive. Gong delivers a sturdy return on funding, typically achieved inside 11 months. Customers emphasize that the platform drives effectivity, helps efficient teaching, and helps groups shut offers extra reliably.

What I like about Gong:

  • Gong automates name transcription and note-taking, making it simple to seize each buyer interplay. G2 customers additionally say this protects important time and ensures necessary insights aren’t misplaced.
  • The AI-driven teaching and deal intelligence actually stood out to me; G2 reviewers additionally spotlight that these insights assist managers determine dangers, spot tendencies, and enhance deal outcomes successfully.

What G2 customers like about Gong:

“It reduces the heavy elevate of note-taking, permits correct follow-ups, and permits for fast entry to related insights. It permits the switch to data internally and brings related groups up to the mark in a matter of minutes. The briefs and AI prompts are nice for locating what you want, with the power to click on by on to the second the data was shared. It drives effectivity and minimizes errors.”

Gong Evaluate, Marc M.

What I dislike about Gong:
  • The forecasting and gross sales goal instruments appear to want a little bit polish; just a few G2 customers talked about they often lean on different instruments for additional precision, however many nonetheless discover them useful for on a regular basis planning.
  • I’ve seen some feedback wishing for extra detailed filtering choices, though many customers with easier wants say the present analytics already cowl what they use most frequently.
What G2 customers dislike about Gong:

“Whereas Gong is a robust device, there are just a few areas that could possibly be improved. The search filters could possibly be extra granular, making it simpler to find very particular kinds of calls or interactions. A number of the analytics and reporting are higher fitted to gross sales use instances. Due to this fact, increasing the performance for Buyer Success groups, reminiscent of renewal danger monitoring or buyer sentiment evaluation, would improve its worth throughout departments. Moreover, integration setup and customization can generally require additional administrative effort to align completely with our workflows.”

Gong Evaluate, Pratyaksh Kumar P.

3. Fathom: Finest for assembly insights and summaries

G2 Score: 5/5

Fathom is an AI-powered assembly assistant designed to assist groups seize, handle, and act on assembly insights effectively.

Based mostly on suggestions I gathered from G2 customers, the platform is extensively praised for streamlining assembly workflows and lowering the burden of guide note-taking.

I’ve regularly seen G2 reviewers spotlight computerized recording, transcription, and summarization as a core energy. Customers typically point out that having conferences transcribed and summarized precisely saves important time and ensures no essential data is missed.

One standout functionality, in response to customers, is how these summaries distill crucial factors, making it simple to share insights with group members or stakeholders.

The AI-powered search performance additionally will get constant reward. Customers word that it permits them to rapidly find particular factors throughout previous conferences, which helps with follow-ups and referencing prior choices. Throughout a number of critiques, I’ve observed that this function is especially valued for monitoring long-term tasks and sustaining continuity in group discussions.

Integration capabilities are one other space regularly talked about in G2 critiques. In response to customers, Fathom’s integration with CRMs like Salesforce, HubSpot, and Shut, in addition to workflow instruments by way of Zapier, permits seamless syncing of assembly notes and motion objects into present workflows. Many reviewers emphasize that this connectivity makes transferring from discussions to actionable duties clean and environment friendly.

From what I’ve seen, customers additionally admire multi-platform compatibility. Conferences on Zoom, Google Meet, or Microsoft Groups can all be recorded and analyzed, although I’ve come throughout noticeable dissatisfaction round some limitations exterior Zoom.

Fathom

Customers generally point out just a few limitations when utilizing Fathom. One widespread level is that customers want for stronger cellular integration, particularly those that work on the go. This didn’t work completely for just a few customers, however others, particularly groups that principally work from workplaces, mentioned the present setup already meets their wants.

One other space customers carry up is the necessity for higher group options, reminiscent of folders for recordings. A handful of reviewers felt this may make managing massive volumes of conferences simpler. On the identical time, some customers in smaller groups or with easier workflows talked about that the prevailing structure works properly for them as is. In response to G2 Information, 79% of small companies use Fathom, exhibiting its sturdy adoption and reliability.

Total, G2 customers discover Fathom extremely worthwhile for its AI-powered automation, intuitive design, and seamless integrations, making it a go-to device for groups that need extra environment friendly and arranged conferences.

What G2 customers like about Fathom:

  • The mixing capabilities with CRMs, reminiscent of Salesforce, and workflow instruments by way of Zapier. G2 customers additionally worth how this connectivity seamlessly turns discussions into actionable duties.
  • Multi-platform help is a powerful level. I like that Zoom, Google Meet, and Microsoft Groups conferences can all be captured. G2 customers equally word that this flexibility makes it simpler to handle conferences throughout totally different platforms.

What G2 customers like about Fathom:

“Nice accuracy, highly effective integrations (with CRM and job supervisor), ease of use (robotically joins conferences, consent is automated), highly effective summaries (multi-lingual and in numerous codecs), dwell highlighting prospects, and a really skilled look. It’s tremendous simple to put in; inside a couple of minutes, you’re able to go. The Notetaker offers all the things you could possibly want and need. I exploit it for all my conferences (a number of per day) and couldn’t go with out it anymore.”

Fathom Evaluate, Cas V.

What I dislike about Fathom:
  • Some options really feel restricted exterior of Zoom, and G2 customers point out comparable constraints. This tends to matter most for groups that rely closely on a number of assembly platforms, whereas Zoom-centric groups usually discover the expertise properly aligned with their workflows.
  • Just a few reviewers point out that organizing recordings into folders could possibly be extra versatile. Groups with lighter assembly volumes or easier documentation wants usually handle with out subject, whereas organizations dealing with massive libraries of recordings might want extra granular group choices.
What G2 customers dislike about Fathom:

“My predominant concern with Fathom is the shortcoming to faucet on objects and arrange them into folders. With the vary of conferences now we have, it may be difficult to find what I would like, particularly if one thing hasn’t been named clearly. A folder function can be extraordinarily useful for holding issues extra organized. Moreover, it will be useful to have an choice to robotically share the assembly with members, or at the least make this function accessible. Generally we maintain impromptu conferences, and until somebody is particularly invited, they miss out on the assembly’s suggestions.”

Fathom Evaluate, Aqeelah R.

4. Mindtickle: Finest for skills-based teaching and onboarding

G2 Score: 4.7/5

MindTickle is a gross sales teaching and income enablement platform designed to assist organizations successfully practice, coach, and scale their gross sales efficiency.

In response to suggestions I gathered from G2 customers, the platform is extremely valued for its scalability, AI-driven teaching, and complete studying assets.

I regularly see G2 reviewers spotlight scalability as a serious energy. Customers point out that MindTickle can handle coaching applications for each particular person reps and international groups with out compromising effectiveness, which they are saying permits organizations to implement initiatives at any stage seamlessly. A generally appreciated component is the platform’s means to develop according to the group’s coaching wants.

One other standout functionality, in response to customers, is buyer help. Many reviewers reward the responsiveness and data of MindTickle’s CSMs and help groups. From what I’ve seen, customers really feel that proactive help and steering considerably enhance the onboarding and ongoing utilization expertise.

Ease of use additionally comes up typically in G2 suggestions. Customers regularly point out that AI-powered steering and complete tutorials make navigating even complicated modules manageable. I’ve learn a number of reviewers word that the AI help helps optimize coaching workflows and reduces trial-and-error studying.

Studying assets, reminiscent of MindTickle College, are one other generally praised function. Customers spotlight the provision of tutorials, certifications, and greatest practices, which make inner ability improvement simpler and guarantee constant coaching high quality throughout groups.

Integration capabilities are additionally a recurring theme in critiques. G2 customers typically spotlight the combination with Salesforce, name software program, and different instruments, noting that this connectivity permits gross sales information and coaching to align carefully, leading to a measurable affect.

Mindtickle

A handful of reviewers famous that some dwell options weren’t as intuitive initially. This was difficult for groups new to gross sales enablement platforms, however reviewers with prior expertise discovered that when they bought acquainted with the workflow, these instruments turned extremely efficient.

Some reviewers additionally famous that organizing content material could be time-consuming at first. This tends to be extra noticeable for groups managing complicated libraries. Nonetheless, different enterprise-level customers shared that the detailed course of truly made managing massive volumes of supplies a lot simpler. In response to G2 Information, 63% of enterprise-level companies use the platform, highlighting its sturdy adoption and reliability.

Total, G2 reviewers extremely worth MindTickle for its AI-driven teaching, structured studying assets, and seamless integrations, making it a strong selection for bettering rep efficiency and driving income development.

What I like about Mindtickle:

  • The AI-driven teaching and steering actually stood out to me; G2 reviewers additionally point out that it helps optimize coaching workflows and reduces trial-and-error studying.
  • The proactive and educated buyer help. G2 customers equally word that responsive CSMs enhance onboarding and total platform expertise.

What G2 customers like about Mindtickle:

“Mindtickle is the very best platform I exploit at the moment as a result of I’ve gained numerous expertise by it. It has an excellent interface for understanding the modules and duties. I apply many issues for my job on this platform. It’s a dynamic platform that I like essentially the most.”

Mindtickle Evaluate,  Fenris A.

What I dislike about Mindtickle:
  • Some dwell options aren’t instantly intuitive, however as soon as realized, they offer groups larger management and adaptability. G2 customers consider that added controls supply larger flexibility as soon as they’re absolutely understood.
  • Content material group can really feel sluggish at first, which helps enterprise G2 customers who handle massive volumes, because the detailed course of in the end makes dealing with intensive content material extra manageable.
What G2 customers dislike about Mindtickle:

“Mindtickle is full of performance, however that may be a double-edged sword. At instances, it seems like there’s nearly an excessive amount of beneath the hood, and also you want a little bit of a psychological map to navigate sure options.”

Mindtickle Evaluate, Rocky V.

5. Jiminny: Finest for teaching by name analytics

G2 Score: 4.6/5

Jiminny is a dialog intelligence platform designed to assist groups seize, analyze, and act on insights from calls, emails, and conferences.

Based mostly on suggestions I gathered from G2 customers, the platform is extensively appreciated for its means to streamline communication monitoring and enhance gross sales efficiency.

I’ve regularly seen G2 reviewers spotlight computerized name recording and transcription as a key profit. Customers typically point out that having dependable transcripts eliminates the necessity for guide note-taking and ensures that each necessary element is captured. One standout functionality, in response to customers, is how these transcripts permit groups to overview discussions at any time, sustaining full visibility over shopper and group interactions.

One other generally praised component is AI-generated summaries and actionable insights. Customers report that condensing crucial factors from calls into digestible suggestions makes follow-ups, teaching periods, and stakeholder reporting way more environment friendly. From what I’ve seen, this performance is particularly valued for serving to managers determine areas for steering and bettering group effectiveness.

G2 reviewers typically name out integration with CRMs and workflow instruments as a serious benefit. Customers spotlight that seamless connectivity ensures insights circulation immediately into present workflows, simplifying deal monitoring, motion merchandise follow-ups, and information consistency. Some customers additionally admire the platform’s collaboration options, like creating and sharing clips from calls, which makes distributing insights throughout groups simple and efficient.

Buyer help is one other side customers regularly reward. In response to a number of critiques, responsive and useful help contributes to a smoother platform expertise and reduces onboarding friction.

Based mostly on my overview of G2 person suggestions, a constant theme is that Jiminny delivers tangible ROI and enhances teaching capabilities. In response to G2 information, the platform usually offers a median ROI inside 9 months, underscoring its worth for gross sales groups.

Jiminny

I’ve observed that G2 customers point out that AI and transcription accuracy generally is a bit inconsistent, particularly when there are a number of audio system or background noise. Nonetheless, groups that function principally in structured workplace environments, nevertheless, word that the accuracy is robust sufficient for his or her day-to-day wants and helps clear assembly recall.

Just a few customers felt that looking out, filtering, and name processing could possibly be improved for quicker or extra dependable outcomes. These considerations are likely to matter extra for groups managing massive name masses; smaller groups dealing with fewer calls discovered these options enough for his or her wants.

Nonetheless, the general sentiment stays extremely constructive. Jiminny is valued for its intuitive interface, actionable intelligence, and talent to enhance dialog monitoring and group efficiency, making it a robust device for gross sales organizations.

What I like about Jiminny:

  • I like that Jiminny robotically data and transcribes calls, which ensures no necessary element is missed. G2 customers additionally point out that this makes reviewing discussions simple and maintains full visibility over shopper and group interactions.
  • The AI-generated summaries and actionable insights stood out to me; G2 reviewers additionally spotlight that these assist managers observe up, coach successfully, and enhance total group efficiency.

What G2 customers like about Jiminny:

“I actually admire the AI transcripts and the power to recap what occurred on calls with Jiminny. This function considerably hurries up my time to worth. The discuss ratio and analytics options are notably useful as they assist me make sure that I am sustaining a balanced dialog by asking sufficient questions. The accessibility of with the ability to effectively pull collectively calls is one other side that I discover extremely helpful. Moreover, syncing Jiminny with HubSpot offers seamless integration, which boosts my workflow.”

Jiminny Evaluate, Owen R.

What I dislike about Jiminny:
  • AI and transcription accuracy could possibly be improved, particularly in conditions with a number of audio system or background noise, and G2 customers often word inconsistencies. Nonetheless, the present accuracy works properly for groups dealing with commonplace conferences or clearer audio.
  • Looking, filtering, and name processing could be considerably sluggish at instances, which G2 reviewers have talked about. Nonetheless, the detailed processing helps groups that want thorough name evaluation and complete data.
What G2 customers dislike about Jiminny:

“At instances, I get the impression that the platform leans closely towards a sales-oriented strategy. Moreover, I might admire it if their electronic mail studies provided extra options and enhancements, particularly in the case of the data offered by way of electronic mail.”

Jiminny Evaluate, Maya G.

6. Refrain by ZoomInfo: Finest for dialog intelligence

G2 Score: 4.5/5 

Refrain by ZoomInfo is an AI-powered gross sales teaching and dialog intelligence platform designed to assist groups seize, analyze, and act on buyer interactions.

Based mostly on suggestions I gathered from G2 customers, the platform is extensively appreciated for its means to streamline teaching and enhance gross sales efficiency.

I’ve regularly seen G2 reviewers spotlight computerized name recording and transcription as a serious energy. Customers typically point out that capturing each dialog precisely eliminates the necessity for guide note-taking and ensures that necessary particulars are preserved. One standout functionality, in response to customers, is how these transcripts are searchable, shareable, and analyzable, which makes reviewing discussions and collaborating with group members a lot simpler.

One other generally praised component is perception technology, which incorporates talk-to-listen ratios, competitor mentions, and efficient objection dealing with. From what I’ve seen, G2 customers discover these insights worthwhile for evaluating conversations critically, figuring out teaching alternatives, and refining gross sales methods. Many reviewers additionally spotlight the platform’s means to floor profitable gross sales behaviors, enabling groups to copy profitable techniques and constantly enhance efficiency.

G2 customers regularly reward the platform’s help for deal intelligence, notably in flagging at-risk offers and figuring out enlargement alternatives. Customers word that these actionable insights permit groups to proactively have interaction with prospects, mitigate dangers, and maximize income potential. Integration capabilities are one other recurring theme, with many reviewers praising seamless connections to CRMs, Zoom, Microsoft Groups, and different instruments, which keep information consistency and preserve workflows environment friendly.

Based mostly on my overview of G2 person suggestions, a constant theme is the significance of Video File, highlighted by roughly 42.5% of G2 reviewers. Customers admire its means to document, retailer, and overview calls or apply periods for teaching and efficiency optimization, reflecting its worth in enhancing group abilities.

Chorus by ZoomInfo

G2 reviewer suggestions generally highlights that the price could be excessive, relying on the variety of licenses and implementation wants. Notably, bigger groups or these needing intensive analytics discovered the funding worthwhile due to the platform’s affect on efficiency and training.

One other space often talked about is performance. Some customers really feel that decision recording, transcription pace, or search options could possibly be extra strong. That mentioned, many different customers, particularly groups with much less complicated duties, report that these options meet their wants and work successfully for day-to-day use.

In response to suggestions I’ve gathered from G2 customers, Refrain by ZoomInfo is extremely valued for its AI-driven insights, actionable analytics, and strong recording capabilities, making it an important device for gross sales groups aiming to enhance teaching, deal administration, and total efficiency.

What I like about Refrain by ZoomInfo:

  • Refrain robotically data and transcribes calls, making it simple to seize each element and overview discussions later. G2 customers additionally spotlight that searchable and shareable transcripts enhance collaboration and training.
  • The perception technology options stood out to me, together with talk-to-listen ratios and objection dealing with. G2 reviewers additionally point out that these insights assist determine teaching alternatives and replicate profitable gross sales behaviors.

What G2 customers like about Refrain by ZoomInfo:

“I depend on Refrain each day to document and overview buyer calls. Its AI options, together with electronic mail follow-up technology, name summaries, and motion plans, are unparalleled by rivals, successfully eliminating small discuss and inner chatter. With the seamless electronic mail and calendar integrations, I by no means must seek for calls, and all my correspondence and notes are conveniently positioned in a single place.”

Refrain by ZoomInfo Evaluate, Marlaice S.

What I dislike about Refrain by ZoomInfo:
  • Pricing can get excessive relying on licenses and setup, and G2 customers generally point out this as a hurdle for smaller groups. Nonetheless, mid-sized companies or groups utilizing core options typically discover it cost-effective.
  • Some performance, reminiscent of transcription pace or search options, could possibly be improved, and G2 customers often word this. That mentioned, advertising groups, buyer help teams, and gross sales groups with commonplace name volumes usually discover the present efficiency meets their wants.
What G2 customers dislike about Refrain by ZoomInfo:

“One factor that could possibly be higher is the pace at which the recordings and transcripts present up after calls. A number of instances there’s a lag. Additionally, the search perform could possibly be a little bit smarter to find particular snippets throughout calls generally takes longer than it ought to.”

Refrain by ZoomInfo Evaluate, Aastha N.

7. Balto: Finest for real-time on-call teaching

G2 Score: 4.8/5

Balto is an AI-powered gross sales teaching and make contact with heart platform designed to enhance agent efficiency and buyer interactions. Based mostly on suggestions I gathered from G2 customers, the platform is widely known for its real-time steering and actionable insights.

I’ve regularly seen G2 reviewers spotlight real-time teaching throughout calls as a serious energy. Customers typically point out that receiving prompts whereas talking with clients helps navigate objections naturally and improves dialog high quality on the spot. One standout functionality, in response to customers, is how this function boosts agent confidence and total efficiency.

Based mostly on my overview of G2 person suggestions, a constant theme is the worth of Name Evaluation, which was talked about by 39% of G2 customers. They spotlight its means to investigate recorded calls, generate actionable insights, standardize greatest practices, and assist managers determine areas for enchancment, making it important for optimizing efficiency.

Ease of use is one other generally appreciated component. Customers report that Balto’s intuitive interface and easy setup permit groups to get began rapidly with minimal effort. Many reviewers word that the platform’s design makes navigation simple, even for brand spanking new customers.

Integration capabilities additionally seem typically in person suggestions. G2 customers regularly name out seamless integration with instruments like Salesforce, which ensures that insights, name information, and training suggestions circulation immediately into present workflows. From what I’ve seen, this connectivity helps groups keep information consistency and act on insights effectively.

One other function persistently praised is AI-driven prompts and playbooks for dealing with objections. Customers report that these instruments successfully information conversations, enhance buyer satisfaction, and improve the chance of closing offers. Equally, dwell transcription and name summaries are regularly highlighted to facilitate quicker follow-ups and guarantee constant messaging throughout the group.

Balto

That mentioned, just a few minor limitations have been famous. AI prompts can often glitch, which can interrupt fast-paced or complicated calls; nevertheless, G2 customers point out that groups with commonplace name volumes usually don’t discover this subject.

Reporting and name transcripts can really feel restricted for these looking for superior analytics, however they work properly for groups centered on day-to-day operations, routine name monitoring, and commonplace workflow administration.

In response to suggestions from G2 customers, Balto is extremely valued for its real-time teaching, AI-driven steering, and actionable insights, making it a robust device for bettering name efficiency, supporting agent improvement, and enhancing group effectivity.

What I like about Balto:

  • I like that Balto offers real-time teaching throughout calls, giving prompts that assist brokers deal with objections and enhance dialog high quality. G2 customers additionally spotlight that this boosts confidence and total efficiency.
  • The AI-driven prompts and playbooks stood out to me; G2 reviewers additionally point out that these instruments information conversations successfully and improve the chance of closing offers.

What G2 customers like about Balto:

“What I like most about Balto is the real-time teaching function. It’s superb how I can get dwell suggestions and steering throughout calls, serving to me keep on observe and deal with robust objections easily. As a substitute of ready for post-call critiques, I’m capable of enhance immediately, which boosts my confidence and efficiency proper within the second.”

Balto Evaluate, Christian E.

What I dislike about Balto:
  • Occasional AI immediate glitches could possibly be improved, and G2 customers word these minor interruptions. Groups dealing with commonplace or lower-volume name situations have a tendency to seek out these moments rare and never disruptive to day-to-day use.
  • Reporting and name transcript options generally really feel restricted, and G2 reviewers point out that extra strong performance would assist. Even so, groups centered on on a regular basis name monitoring and routine workflows usually discover the present options enough.
What G2 customers dislike about Balto:

“The one factor that I dislike about Balto is once you’re at the moment on a web page for thus lengthy with out it being in use that generally the calls are void or not current to hearken to, and it’s a must to refresh your web page every so often when it does that. However aside from that, the Balto web site is simple to navigate.”

Balto Evaluate, Chevon B.

8. Allego: Finest for video-first gross sales enablement

G2 ranking: 4.6/5

Allego is an all-in-one gross sales teaching and income enablement platform designed to assist groups enhance promoting abilities by video, AI-driven teaching, and structured studying experiences.

One side that persistently earns reward is Allego’s intuitive and user-friendly interface. G2 reviewers regularly word that each reps and gross sales managers discover the platform simple to navigate, which simplifies onboarding and encourages common use. Based mostly on my overview of person suggestions, ease of use performs a big position in Allego’s sturdy adoption throughout gross sales groups.

AI-powered role-play and grading options stand out as a serious differentiator for gross sales teaching. Many reviewers spotlight how automated evaluations and actionable suggestions save managers important time, permitting them to deal with teaching technique relatively than guide name critiques or assessments. These instruments are sometimes described as game-changing for scaling teaching whereas sustaining high quality.

Video recording and training capabilities additionally obtain sturdy recognition. With 230 out of 667 reviewers (34.5%) calling out this function, customers worth the power to document apply periods, role-plays, and dwell gross sales pitches. This allows reps to self-assess, obtain focused suggestions, and constantly enhance key promoting abilities.

Integration capabilities are one other generally praised space. Allego’s integrations with CRM techniques and present gross sales tech stacks are regularly cited as lowering guide work and holding teaching insights linked to actual deal information. G2 customers typically point out that this connectivity improves visibility and total teaching effectiveness.

Many reviewers additionally level to digital useful resource rooms as a helpful extension of gross sales teaching. These areas permit groups to prepare teaching supplies, best-practice content material, and video examples in a single place, serving to reps reinforce studying and apply teaching insights throughout dwell promoting conditions.

Analytics and efficiency monitoring are highlighted as worthwhile for teaching leaders. Customers admire the visibility into learner engagement, ability gaps, and training affect, which helps gross sales managers determine areas for enchancment and make data-driven choices to raise group efficiency.

Allego

On the draw back, some customers point out minor limitations in content material group and workflow customization, reminiscent of fundamental folder buildings or fewer automation choices. Nonetheless, most reviewers view these as manageable trade-offs, particularly for groups that prioritize simplicity over extremely complicated teaching workflows.

Just a few reviewers additionally word that Allego’s layered navigation can really feel dense at first. That mentioned, many add that when acquainted with the construction, it truly helps arrange teaching content material extra successfully over time.

Total, G2 reviewers persistently emphasize Allego’s AI-driven teaching instruments, video-based studying, sturdy integrations, and responsive help group as key strengths, making it a powerful selection for gross sales groups trying to scale teaching and ability improvement effectively.

What I like about Allego:

  • The  AI-powered role-play and grading options, which reviewers regularly describe as time-saving and useful for bettering group efficiency.
  • The mixing with tech stacks and CRM techniques stands out, and I’ve observed G2 customers typically spotlight how this connectivity boosts operational effectivity.

What G2 customers like about Allego:

“Allego is a good all-in-one gross sales enablement platform that help content material, studying & teaching, and digital promoting. From a person perspective, the platform is simple to navigate and fast to study. From an administrator and gross sales enablement skilled perspective, the platform had a really big selection of performance. Not like another platforms, Allego affords a comparatively constant UI throughout all features.”

Allego overview, Kyle P.

What I dislike about Allego:
  • Some content material administration and workflow options have minor gaps. Whereas these limitations could have an effect on groups with very complicated processes, G2 customers usually word that the affect is minimal for day-to-day operations.
  • The layered navigation menu generally is a bit complicated at first, in response to G2 reviewers; nevertheless, most agree that it helps construction content material higher.
What G2 customers dislike about Allego:

“Whereas Allego affords strong instruments for coaching, teaching, and content material supply, there are just a few areas the place the platform falls quick. One recurring subject is the absence of automated electronic mail notifications for brand spanking new customers.”

Allego overview, Abigail P.

Click to chat with G2s Monty-AI

Gross sales teaching software program: Steadily requested questions (FAQs)

Q. Which vendor offers AI-powered gross sales dialog evaluation?

Gong is the main selection for AI-powered gross sales dialog evaluation. It robotically data, transcribes, and analyzes gross sales calls to floor patterns, dangers, alternatives, and training moments utilizing superior AI and dialog intelligence.

Q. What platform integrates gross sales teaching with CRM techniques?

Salesforce Gross sales Cloud affords the strongest CRM-native teaching expertise. Managers can overview name notes, consider efficiency, assign teaching duties, and observe enhancements, all inside the CRM the place reps already work.

Q. Which device helps gross sales teaching for distant groups?

Jiminny is designed for hybrid and distant gross sales groups. It captures calls throughout platforms, centralizes insights, and offers analytics that assist managers coach persistently throughout distributed groups.

Q. What’s the greatest gross sales teaching device for bettering shut charges?

Refrain by ZoomInfo is extremely efficient in boosting shut charges, because of its dialog intelligence, deal insights, and pattern evaluation, which present which rep behaviors correlate with profitable offers.

Q. Which vendor affords analytics on gross sales rep efficiency enchancment?

Mindtickle excels at efficiency analytics. It combines abilities assessments, readiness scoring, onboarding paths, and training workflows, permitting managers to quantify rep enchancment over time.

Q. What platform offers on-demand gross sales coaching content material?

Mindtickle stands out, providing structured studying paths, microlearning content material, certification applications, and on-demand coaching modules reps can entry anytime.

Q. What’s the top-rated gross sales teaching platform for enterprises?

Gong is the top-rated enterprise resolution because of its scalability, strong analytics, safety requirements, and talent to help massive organizations with deep gross sales intelligence.

Q. What’s the most reasonably priced gross sales teaching software program for SMBs?

Fathom affords essentially the most budget-friendly strategy by offering assembly summaries, name notes, and insights at a decrease total price, making it ideally suited for smaller groups looking for light-weight intelligence.

Q. Which gross sales teaching platform affords essentially the most personalised coaching plans?

Allego specializes in emotional intelligence-driven teaching and personalised communication steering, making its coaching expertise uniquely tailor-made to every consultant’s persuasion fashion and deal context.

Q. Which resolution helps real-time name suggestions?

Balto is the very best resolution for real-time, in-call teaching. It offers dwell prompts, objection dealing with steering, and scoring whereas reps are on the cellphone, serving to them enhance immediately throughout conversations.

Able to stage up your gross sales group?

With out clear visibility into conversations, efficiency gaps, and real-time alternatives, your reps find yourself counting on intuition as an alternative of perception. And in in the present day’s market, intuition alone received’t win aggressive offers.

The appropriate platform offers proof, not simply guesses. It exhibits you which of them behaviors shut extra income, the place reps want help, and the way your teaching truly impacts the pipeline.

Decide a device that matches your group’s fashion, your gross sales movement, and your development objectives, and watch the standard of your conversations (and your shut charges) rise quick.

Use the greatest gross sales efficiency administration platforms to maintain reps aligned and motivated with data-backed efficiency insights.


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